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Services or Offerings?
Need help with a compromised account, computer, or device?

Not sure what's wrong with your account? Start here.

Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization

LISTSERV® owners can request to change, update, or delete an existing LISTSERV® account.

Help to change or reset your password. This request must be submitted by the account holder or owner.

Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.

Request help with Duo, our two-factor authentication application.


Request a two-factor hardware token if you do not have a smartphone.

Do you want to use one of UT’s authentication services for your apps? OIT manages and supports LDAP, Active Directory, CAS, and Shibboleth.


OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- MySQL databases
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)

Get help with UT office phones, cell phones, conference calling, and more.

We provide application programming and reporting support for The University of Tennessee Foundation’s ANDI system, which is their implementation of the Ellucian Advance software, and its interfaces with other UT enterprise and vendor-provided systems and services.

Microsoft (MS) SQL Server, MySQL, and Oracle databases.