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The Scheduled Poll feature within the PointSolutions Web app now requires you to toggle on "Require Participant Sign-in."
Prior to this requirement, students who were properly registered within PointSolutions appeared as a guest within their course; therefore, not receiving credit for their responses.
If you use the Scheduled Polling feature within PointSolutions Web, you will need to adjust the settings within your account in order to fully resolve the issue for your students.

This article will walk instructors through the process of merging PointSolutions session data for courses that are cross-listed within Canvas allowing for the creation of a single grade book item within Canvas.