Travel: Recommendations from World Travel and Concur


Preparing to Travel Again
As global travel restrictions lift and you consider business travel, World Travel, the University’s travel partner, is recommending the following steps and resources to help you feel safe, secure and informed while on the road. Also, be sure to review University policies regarding travel, including FI0705 – Travel and FI0531 – Travel Cards.

Verify your travel (Concur) profile information.
Before booking a reservation, please visit, to verify that your Personal Information, is current. Click the Profile drop-down menu and select Profile Settings to verify the following:

  • Your Legal ID matches your Concur Profile and Frequent Traveler Accounts
  • Mobile Phone Number
  • Passport Information
  • Payment Information, Including Expiration Date
  • Emergency Contact Information
  • Assign Travel Assistants/Arrangers and/or Request and Expense Delegates
  • Other Airline and/or Country-specific Requirements. Examples include vaccination dates, TSA PreCheck, etc.

If you discover a name discrepancy, contact your local HR team member to update your IRIS record.

Check for Restrictions.
Prior to booking, visit BCD Travel’s COVID-19 Information Hub to find information on travel restrictions and local requirements for your destination(s).

Know Before You Go.
Learn what to expect while traveling before you leave from the resources below.

Contact World Travel.
If you have questions before or during your trip, contact World Travel.

  • Email: with travel questions during regular business hours
       with Concur Travel module questions during regular business hours
                Please include a detailed description of issues or error messages received.
  • Call: (877) 210-8189 anytime
  • After hours emergency assistance: (877) 210-8189 for Domestic needs
                                                            (865) 777-1600 for International needs
    Please refer to code: A-1B4T when calling for domestic or international assistance. Collect calls accepted.

If you have questions or need additional assistance utilizing the University’s travel system, please contact



Article ID: 135700
Wed 9/15/21 11:44 AM
Wed 1/25/23 11:21 AM