Overview
Full details regarding your OIT departmental billing statement are available online via the Pinnacle (Calero) system. Directions on how to access your statement are included below.
To request access for the first time, please contact Cindy Rich (crich@utk.edu).
If you have questions about your bill, contact Karen LeSueur (kmporter@utk.edu).
Access Your OIT Billing Statement
- Visit https://pinnacle.calero.com/utknox/
- Log in with your UT NetID and Password.
- In the left navigation pane, scroll over the dollar sign icon to slide open the billing link.
Click on "Billing".
- Click "Department Billing" from the pop-out menu. Your department listings automatically load.
- You can "Enter Billing Date" and/or "Department Number" to pull up specific data.
- Click Search. A list of billing date links for your department will display.
- Click on the bill date that you wish to view. The Departmental Bill Summary will display.
- Click the "View Report" button. Your report will display.
- If needed, you may Print or Save your billing statement.
- Select the 'Print' icon to print your bill
OR
- Click 'Save' to save to your computer.
*You may also view Non-Usage and Usage charges by selecting those options from the pop-out menu.