Overview
UT Libraries provides access to a variety of academic databases. The library uses a proxy server that enables access to the databases after the patron authenticates with a valid NetID and password. Due to this setup, we encounter occasional access issues.
Access Issues
Direct Database Links
- Direct database links will work if a permalink is used from OneSearch or our Database A-Z page, as these have our proxy server information built in. If you use the appropriate permalinks, you will not encounter an issue. More information is on the Library's website: https://libanswers.utk.edu/eresources/faq/332420.
Accessing Databases
- Database access is available only by visiting the library website, navigating to the database, and signing in. The library website passes the request through a proxy server that allows access to the database.
Getting Help
For assistance, please email the UT Knoxville Libraries support team at eproblems@utk.edu.
If you have someone with a sponsored account who needs access to library resources, contact the HelpDesk at 865-974-9900 to submit a request for access.
UTK Libraries General Support
Contact Information for the UTK Library: https://www.lib.utk.edu/contact/
Who Has Access
- UTK current faculty
- UTK current staff
- UTK enrolled students
- UTK Emeritus Faculty
- UTK Departmentally Sponsored user
- UT Space Institute current faculty, staff, and students
- UTHSC students and instructors who are physically located in Knoxville:
- Speech & audiology students & instructors
- Pharmacy students & instructors
- Medical residents & instructors
- UTK graduates 6 months after graduation (grace access)
Who Does NOT Have Access
- Retirees
- Alumni
- Students or employees from other UT campuses