Microsoft Bookings: Overview

Microsoft Bookings

Overview

Microsoft Bookings is a scheduling tool included with Microsoft 365 that helps individuals and teams manage appointments. Bookings allows customers, students, colleagues, and other stakeholders to schedule appointments based on your availability without the need for back-and-forth emails.

Bookings integrates with Outlook calendars to help prevent scheduling conflicts and can automatically send confirmation and reminder emails to attendees.

Common Use Cases

  • Office hours
  • Student advising
  • Consultations
  • Coaching and mentoring sessions
  • Department services
  • Interview scheduling

Personal Bookings

Personal Bookings is designed for individual users who need a simple way to allow others to schedule time with them. It uses your Outlook availability and automatically restricts appointments during busy times on your calendar.

Benefits

  • Faster setup
  • Uses your existing Outlook calendar
  • Automatically prevents double-booking
  • Share a scheduling link with others
  • Ideal for one-on-one appointments

Please visit the Microsoft Bookings: Personal Booking Page Knowledge Base article for more detailed information on setting up Personal Bookings.

Shared Bookings

Shared Bookings is designed for teams and departments that offer services through multiple staff members. It provides additional customization and scheduling controls beyond what is available in Personal Bookings.

Benefits

  • Supports multiple staff members
  • Create multiple services
  • Manage team availability
  • Customize customer communications
  • Collect information through booking forms
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