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Microsoft Safe Links: General Information and Troubleshooting
Basic information about what Safe Links does and how it works, common signs that Safe Links is causing a problem with a link, and basic troubleshooting steps.
Microsoft 365 Email Security Features
Shared Mailbox: Adding Safe Senders to a Mailbox
Microsoft Outlook Web: Add an Email Address to Safe or Blocked Senders and Domains
How to add an email address to safe or blocked senders and domains.