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Overview
Eligibility for Adobe Creative Cloud through the University’s contract depends on your primary affiliation. Sponsored users, even if using university-owned devices, are not eligible. If your status changes and you lose eligibility, your account will be terminated, and all files in Adobe Cloud storage will be permanently lost. Therefore, it is advised not to store data in Adobe Cloud.
Note: UTK, UTIA, and UTSI employees must purchase an Adobe Creative Cloud license before using the software individually. Being eligible for a license does not mean you already have one—access is granted only after a license is purchased and assigned. Lab administrators must also purchase lab licenses to install Adobe Creative Cloud on lab computers. Once installed, eligible faculty, staff, and students may use Creative Cloud in those labs without purchasing an individual license. Purchasing information is available on
OIT's Adobe website.
Adobe: Creative Cloud Desktop Install Instructions | Adobe: Sign In or Out of Your UT Adobe Account
Creative Cloud for Individual Use
Faculty and Staff
Most active faculty and staff are eligible for Adobe Creative Cloud. However, several groups of employees are not included in this offering, including:
- Employees with a special appointment (formerly subgroup 40)
- Pending Employees for UTSA, UTHSC, and UTS
- Emeritus faculty and retirees
- Ushers
- Contingent Workers (formerly Friends of the University), including many adjunct faculty and county-paid Ag Extension employees
- UTMCK leased employees
- Sponsored users
Students
Adobe Creative Cloud is not available to students by default.
Only students enrolled in specific courses that require Creative Cloud receive access, and instructors will notify students if a license is included with their class. Students cannot request access on their own.
If Creative Cloud is not included with a course, students must purchase it independently from Adobe. Students without a course‑based license may still use Creative Cloud in the OIT Computer Labs.
Student employees who need access for work should contact their department, which may purchase a license at its discretion.
Sponsored Users, Contingent Workers, and Employees with a Special Appointment (subgroup 40)
Sponsored users, contingent workers, and employees hired with special appointment status, regardless of campus and whether on a university-owned machine, are not eligible for Adobe. Departments may need to recode the employee's appointment if Adobe access is required.
If your department can't change your appointment, purchasing a Student-Teacher license at a discounted rate from Adobe is another alternative. You can ask your department to reimburse you for the license. Information about personal subscriptions is available on Adobe's website, https://www.adobe.com/creativecloud/buy/students.html.
Creative Cloud in the Labs
All active students and any Adobe-eligible faculty or staff member are eligible to use Adobe Creative Cloud in the computer labs.