The OIT HelpDesk will close for the winter break at 5:00 PM ET on Friday, December 19, and reopen at 7:00 AM ET on Monday, December 29. We will close again at 5:00 PM ET on Wednesday, December 31, and reopen at 7:00 AM ET on Monday, January 5. While the University is closed, OIT will continue to monitor the network, email, and major computer applications.
To check the status of IT systems, please visit the online OIT Status Page .
Due to recent T-Storage upgrades, self-restores for Home areas (H: drives) and Departmental areas (I: Drives) from macOS are not available. Please contact the OIT HelpDesk at 865-974-9900 for assistance.