Body
FS Support Center
Knowledge Base
Introduction
Facilities Event Services teams offer and provide a variety of facility-related resources and assistance for approved campus events. We service a large client base consisting of campus event coordinators, administrative assistants, faculty, staff, students and student organizations, as well as the occasional external group.
We do not assist in the planning, coordinating or executing of campus events. UT Conferences and UT Office of Campus Events can assist with this as needed.
Ideally, requests should be submitted and confirmed at least 1 week in advance via our Facilities Event Services Request Form (implemented Summer 2024), however, occasionally customers either do not know about this form or forget to request certain items in advance and need assistance at the last minute.
Charges
Effective July, 2024, all work orders for event-related services will be billable to the cost center of the department hosting the event, with the exception of Registered Student Organizations*.
All services are billed as the hourly rate of the team members. Overtime rates WILL APPLY for services rendered outside normal business hours or requested day-of. Some services may require multiple team members and will be billed accordingly.
* Some services for RSO’s and Greek organizations are complimentary during normal business hours. Charges will apply for after-hours and weekend services. Exclusions apply.
If event-related service is needed after hours, please create a work order so we can bill the customer for their needs.