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Overview
There are two controls for using random hardware addresses in Windows — one is for all Wi-Fi networks and the other is for the specific Wi-Fi network you choose. When connected to ut-open or Eduroam, this setting in Windows can cause issues with your network registration. OIT recommends turning random hardware addresses off for the UT wireless networks.
Turn off random hardware addresses for all networks:
- Select the Start button, then select Settings > Network & Internet > Wi-Fi.
- Turn off Use random hardware addresses.
Turn off random hardware addresses for a specific network:
- Select the Start button, then select Settings > Network & Internet > Wi-Fi > Manage known networks.
- Choose a network, then select Properties and choose the setting you want under Use random hardware addresses for this network.
