NetID: Update Your Information in the Campus Directory

Overview

You can change the following fields in the Campus Directory:

• Email Address (Email Aliases)
• Nickname
• Office Location (This will not update your office address in the directory. Please see below for instructions on how to update your office address.)
• Fax Number
• Cell Phone Number (Mobile Number)
• Pager
• HAM Call Sign
• Web Address (URL)

All other fields must be modified by alternate means. The means vary on classification. 

How To

Strictly Students

If you are only a student and not a UT employee, you will need to update your directory information by calling the OneStop office at (865) 974-1111 or through MyUTK. 

• For name and date of birth, contact One Stop at (865) 974-1111
• For local/home addresses and phone number, you can edit your personal information from the Student Profile section after accessing Banner from MyUTK.
• Classification and college information may not be updated immediately. Please wait until the end of the current term and check it again. If it is still not correct, contact OneStop at (865) 974-1111.

Students that are also UT Employees (SAs, GAs, etc)

If you are a student and a UT Employee and need to update your directory information, you will make changes in several places, and occasionally, you must make duplicate requests. Please work with One Stop and also with your departmental payroll office or call Human Resources at (865) 974-6642.

• For Local & Home Addresses, Phone Number, and Classification/College, see above.
• For name and SSN changes, you must work with OneStop and your departmental payroll office or Human Resources. One Stop's paperwork must be submitted, and you or your department must update your information in DASH - Article - DASH: Editing Personal Info.... Information must be updated by OneStop and in DASH for the name change to be completely effective.
• For department name changes, office locations, and office phone numbers, edit your information in DASH: Article - DASH: Editing Personal Info...

Faculty/Staff

Faculty and staff can update their directory information by contacting their departmental HR personnel, UT Human Resources [(865) 974-6642], or by updating their information in DASH online. Instructions to edit your information can be found here: Article - DASH: Editing Personal Info...

For additional assistance, contact your campus HR.

• UT Knoxville HR (UTK, UTIA, IPS, UT Foundation, and UTSI Employees): hr@utk.edu or 974-6642, option #5
• UT System HR (UTSA Employees): 865-946-8847

Information updated on DASH:

• Name
• SSN
• Birthdate
• Gender
• Marital Status
• Permanent Address and Telephone Number 
• Office Address and Telephone Number 
• Emergency Contact Information
• Residence Status

Instructions on updating your email address can be found here: Create Email Aliases and Set Your Preferred Email Address.

Sponsored Accounts/Faculty Retirees

Please contact the OIT HelpDesk at (865) 974-9900, and we can assist you with changing your information.