Popular Services

IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.


Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization


Not sure where to start or can't log in? Submit a ticket with the HelpDesk.


Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.


Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.


Place a departmental order for network port activation or deactivation.


Request Static IP Addresses, CNames, and updates to NetReg Admin.


By default, all wired network ports restrict access to a single device (defined as a unique MAC address, a.k.a. Ethernet address). If you have a situation that requires the use of multiple MAC addresses behind a single network port, use this form to request an exemption from this policy and describe the reason(s) for your request.


Get help planning your research, acquiring data, analyzing data, and reporting results.


Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.


Not sure what's wrong with your account? Start here.


Find resources and training for keeping your information secure.


Collaborate with OIT to create and manage enterprise applications. Our team will work with your department to provide application development, configuration, and customization for enterprise applications. Examples of our partnerships include Archibus, Gallagher Security Access, Form creation and integration, myUTK, OrgChart, TouchNet Admin.


Help to change or reset your password. This request must be submitted by the account holder or owner.


OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- SharePoint Online and Campus Intranet
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)
- MySQL Databases


Request a two-factor hardware token if you do not have a smartphone.


Report a problem or open a request for a computer, laptop, tablet, or smartphone.


System administration support for Banner, third-party auxiliary systems, & data integrity, data integration, and export to campus partners and external vendors.


Request help with Duo, our two-factor authentication application.