DASH: Adding a Delegate in DASH - Error with Blank "Person" Field

When adding an expense delegate in DASH, users may encounter an error if the Person field appears blank after clicking the “+” symbol. This occurs if the delegate entry is not saved properly before returning to the previous screen.  

The error happens because the system interprets the extra row as incomplete (i.e., the Person field has no attributes entered) when a user selects a delegate’s name but does not click Save or Save and Close before navigating away.  

To avoid this error when adding a delegate: 

1. Select the delegate’s name from the Person field.  

2. Click Save or Save and Close.  

• Do not return to the previous screen without hitting Save.  

3. If you accidentally return and see a blank Person field, click Cancel to exit the process, then reattempt adding the delegate.  

For Further assistance,  

• Contact DASH Support 

• Refer to the Adding-and-Managing Delegates Job Aid 

• Visit the World Travel Homepage