Canvas: Profile Pictures

Summary

Information and instructions for using Profile Pictures in Canvas.

Body

Overview

By default, all Online@UT (Canvas) users have blank placeholder profile pictures associated with their accounts. Users can add or change their profile pictures on the user's Settings page. ** Canvas profile pictures may be different from official university VolCard ID photos. **

Information

Do I have to add a profile picture to Canvas?

No, users in Online@UT (Canvas) are not obligated to add a profile picture in Canvas. The Office of the University Registrar and the Office of Innovative Technologies Canvas Advisory Board have determined that UTK instructors cannot require students to upload their profile pictures to Canvas.

How do I add a profile picture to Canvas?

  1. Log in to Online@UT (Canvas) with your NetID and Password.
     
  2. Click the Account link in the Global Navigation Menu on the far-left edge of your screen underneath the Power T, then select the Settings link from the sub-menu.
     
  3. Click the profile picture icon (i.e., the gray generic avatar image next to your name).
    Canvas Account Settings page showing the profile avatar icon next to the user’s name, which the user clicks to add or change their profile picture.

Upload Picture

To upload a new profile picture file:

  1. Click the Picture Options drop-down menu and select the Upload a Picture option. Click the choose a picture link. You can also drag a picture from your desktop and drop it into the window.
    Picture Options set to Upload a Picture, with a choose a picture link where the user uploads or drags a photo to set as their profile image.
     
  2. Find the image you want to upload and click the Open or Browse button.
     
  3. Crop or resize your picture as needed, then click Save when finished.
    Canvas profile picture editor showing the crop tool, where the user adjusts the image and clicks Save.

Take a Picture using your webcam

  1. Click the Picture Options drop-down menu and select the select the Take a Picture option [1]. Then click the Take Picture button [2].
    Note: Depending on your browser, you may need to allow Canvas to access your camera. The Take a Picture option is not supported when using Safari or Internet Explorer.
    Canvas Select Profile Picture window with Picture Options set to Take a Picture, showing the Take Picture button the user clicks to capture a photo using their camera.
     
  2. To take another picture, click the Retry button [1]. When you are finished, click the Save button [2].
    Canvas Select Profile Picture window showing a captured photo with Retry and Save buttons, where the user chooses Retry to take another photo or Save to keep the picture.

Tips for Profile Pictures (from Canvas Community)

  • Please choose an appropriate picture to represent yourself. Your institution has the right to remove pictures that are not appropriate for a classroom setting.
  • Images should be square in size to prevent your picture from being resized or distorted.
  • Files can be any type (.jpg, .png, .gif) or size as long as you have room in your user files to store the file. Canvas recommends that your profile picture be as small as possible.
  • Your personal files quota is enforced when uploading a profile picture. If you do not have enough storage space in your personal files, you will not be able to upload your profile picture. Create more space by removing some files in your personal files. NOTE: OIT limits user (personal) file storage in Canvas to 1 GB per user.

    Example profile picture guidelines showing a centered face, no hats or sunglasses, no filters, a simple background, and a professional expression to illustrate best practices for Canvas profile photos.

Who can see my profile picture in Canvas?

Anyone enrolled in the same course as you, including students, can see your profile picture. Your picture appears under “People” in your courses, as well as in other areas such as discussion posts and conversation messages.

How do I change/remove my profile picture in Canvas?

Canvas will automatically replace your profile image when you upload a new one!

You can manually remove your profile picture

  1. Log in to Online@UT (Canvas) with your NetID and Password.
     
  2. Click the Account link in the Global Navigation Menu on the far-left edge of your screen underneath the Power T, then select the Files link from the sub-menu.
    Canvas Global Navigation showing the Account menu opened, where the user selects Files to access their personal Canvas files.
     
  3. Select the My Files folder.
     
  4. Select the profile pictures folder.
     
  5. For the photo you wish to remove, look to the far right, and click the three vertical dots that appear.
    Canvas Files page showing a file’s three‑dot options menu opened on the right, where the user selects Delete to remove the photo
     
  6. Select Delete, then click Delete on the pop-up to confirm that you wish to delete the image from your Canvas user (personal) files.
    Canvas Delete Items confirmation dialog showing the selected file and the red Delete button, which the user clicks to permanently remove the image.

How do I report inappropriate profile pictures in Canvas?

Clicking on a user's image will bring you to their profile. You can report their image by clicking the Report inappropriate picture link.


Canvas user profile page showing a profile picture with the Report inappropriate picture link, where a user clicks the link to report an unsuitable image.

What do I do if I accidentally reported someone's profile picture as inappropriate?

The OIT Canvas administrators receive the reports within the Canvas Admin Console for when one user marks another user's profile picture as being inappropriate using the “Report inappropriate picture”.

If you click on that link by accident, you don't need to contact the OIT HelpDesk or the Canvas Support Team to explain or clarify.

No action is taken automatically when an image is reported as inappropriate. Before an image would be removed, it would be reviewed and discussed by appropriate university staff.

Details

Details

Article ID: 159962
Created
Tue 1/13/26 4:52 PM
Modified
Thu 4/16/26 9:31 PM
Environment
Canvas