Body
Issue
I'm a new student and can't log into my UTK email.
Why does my vols email say @mocs.utc.edu, @uthsc.edu, @utsouthern.edu, or @ut.utm.edu?
Why do I have an @tennessee.edu email address?
New Admit Email Access Issues
If you’re applying to more than one University of Tennessee campus, sometimes your email account gets set up at a campus you don’t plan to attend. When you log into MyUTK, check the module with your personal information to see your student email address. It should match the campus you plan to go to. For UT Knoxville students, your email should end in @vols.utk.edu.
If you will be attending UT Knoxville and your email address doesn’t end in @vols.utk.edu, click Submit a Request Online to start the correction process.
The @tennessee.edu Email Alias
Every UT student, staff, and faculty member has an email alias that ends with @tennessee.edu. This alias directs messages to the same Inbox and is sometimes used to log into UT services like Zoom. Communication from the office, such as the Bursar, is usually sent to your netid@tennessee.edu address for matters like your enrollment fee.
Learn more in the Knowledge Base.
Symptoms of your account being affected include:
- Outlook says the account is not recognized or does not exist.