Accessing An Email Through Outlook (PWA)

This article outlines the steps to install an Outlook Progressive Web App (PWA) on both Chrome and Edge.

Overview

Microsoft Outlook Progressive Web App (PWA) offers a seamless way to access your email directly from your browser, eliminating the need for a traditional desktop application. If you’ve been looking for a way to declutter your desktop while maintaining quick access to your email, replacing the Outlook desktop app icon with one that links directly to the web version is a great solution.

How to Install and Manage Outlook as a Progressive Web App (PWA)

1. Open Outlook in Your Browser

• Log in to Microsoft 365 at office365.utk.edu using Google Chrome or Microsoft Edge.

• From the left-hand menu, select Apps and then choose Outlook.

• Alternatively, go directly to https://outlook.office.com/mail/ to access Outlook.

2. Install Outlook as a Progressive Web App (PWA)

For Google Chrome:

• Click the three-dot menu (top-right corner).

• Go to Cast, Save, and Share and select Install Outlook (PWA).

• Move the new Outlook (PWA) icon to your desktop for easy access.

For Microsoft Edge:

• Click the three-dot menu (top-right corner).

• Navigate to Apps (or More Tools > Apps) and select Open in Outlook (PWA).

• From the Outlook (PWA) window, click the three-dot menu again.

• Select More Tools > Apps > Install Outlook (PWA).

• Move the new Outlook (PWA) icon to your desktop.

3. Remove the Old Desktop App Shortcut

• Locate the existing Outlook desktop app icon on your desktop.

• Right-click > Delete (this only removes the shortcut, not the app itself).

4. Uninstall Outlook (PWA), if needed

• In the Outlook (PWA) window, click the three-dot menu (top-right).

• Select Uninstall Outlook (PWA), then confirm Uninstall.

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Need Help?
Contact the OIT HelpDesk at help.utk.edu or call 865-974-9900.