Body
Overview
Error: Password-protected PDF detected when uploading myUTK Financial Aid Documents. The documents do not ask for a password on when opened on the computer but give an error when trying to upload to myUTK.
Information
- Open the PDF, causing the error in a web browser.
- To do so, right-click the file, hover over Open With, then select your preferred web browser (Edge, Chrome, Firefox, Safari).
- With the PDF open, use the Print option in your browser to open the dialog for printing.
- Look for the option to Print to PDF. This will vary by browser.
- Choose where to save the file and give it a name.
- Last, upload the copy you just created to MyUTK.
Alternative
If this does not work, please upload the form through the One Stop service portal.