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Retiree Email Frequently Asked Questions (FAQs)

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Is this a new account?

This is your same account. The only change is that the suffix of your email address will be changed from “@utk.edu” to @retiree.utk.edu. For now, your login username is the same; however, later this year, your login username will change to match netid@retiree.utk.edu. Your NetID will remain the same. Think of it like someone changing their last name when they get married. Same person, different last name.

Do I need to transfer anything from my current account?

No. The actual account where your mail is stored will remain the same; we're just changing the account name. This is similar to when some rural areas had their addresses updated with the implementation of 911. Same house, different name.

Do I need to inform the people I email of my email address change?

Yes. There is no way to automatically forward emails to your new address, so you will still need to inform everyone of your new address.

How do I start the process of keeping my account?

Faculty and staff who retire from the University of Tennessee, Knoxville, including the Institute of Agriculture and the Space Institute, UT System Administration, and the Institute of Public Service, with ten years of service, are eligible for continued access to email. The retirement process is handled by Benefits and Retirement. Eligible retirees must complete the Email Request Form.

After completing the form, submit it to Payroll, Benefits, and Retirement using one of the following methods:

Email: retirement@tennessee.edu
Fax: (865) 974-3559

What about my friends who already moved away from their UTK email, with the understanding that it would go away?

Any retirees who have already moved away from their UTK email are welcome to continue using their account and new email address.

What if I am an alum and would prefer the netid@alum.utk.edu address?

Yes, more information will be available once the alumni sign-up process is available. Learn about alumni email at oit.utk.edu/alumni.

Do I get to keep my contacts list in Microsoft 365?

Yes.

Do I get to keep my calendar in Microsoft 365?

Yes.

Do I get to keep my To Do items in Microsoft 365?

Yes.

I retired as staff but previously held a faculty position. How do I convert my account to a faculty/emeritus account?

If you've already been set up in DASH as an emeritus, we've got you covered, and you don't need to contact us. If not, contact the OIT HelpDesk, and we will review your request.

Details

Article ID: 145371

Created

Tue 4/18/23 2:55 PM

Modified

Wed 5/20/26 10:04 AM

Environment

Microsoft Outlook