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Overview
Many problems users have with web applications can be fixed simply by clearing the browser's cache. Browsers "cache" information about a website, including images, audio or video files, and login information (in the form of cookies), so the site will load more quickly if the user returns. While this can improve performance on some sites, it can also lead to problems.
How To
Instructions for clearing your browser's cache can be found below:
Note: When clearing cache, be sure to choose All Time or Everything for the time range. After clearing cache, make sure to completely close the browser and re-open it before continuing.