Popular Services

Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization


Not sure where to start or can't log in? Submit a ticket with the HelpDesk.


IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.


Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.


Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.


OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- SharePoint Online and Campus Intranet
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)
- MySQL Databases


Place a departmental order for network port activation or deactivation.


Help to change or reset your password. This request must be submitted by the account holder or owner.


Collaborate with OIT to create and manage enterprise applications. Our team will work with your department to provide application development, configuration, and customization for enterprise applications. Examples of our partnerships include Archibus, Gallagher Security Access, Form creation and integration, myUTK, OrgChart, TouchNet Admin.


Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.


Request help with Duo, our two-factor authentication application.


Report a problem or open a request for a computer, laptop, tablet, or smartphone.


Obtain or renew an SSL certificate.


Request a two-factor hardware token if you do not have a smartphone.


Not sure what's wrong with your account? Start here.


Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.


UT Canvas Catalog is a University of Tennessee, Knoxville outreach platform for non-degree instructional purposes. Follow the link to request a Canvas Catalog course/program or to request assistance in a Canvas Catalog issue.


Classroom technology specialists are available to consult and train instructors with all the technology you may find in a typical Technology-Enhanced Classroom (TEC).


LISTSERV® is a system that makes it possible to create, manage, and control electronic mailing lists.


Microsoft OneDrive for Business, Google Drive, T-Storage, & UT Vault.